Western Sydney Community Forum (WSCF) has organized a one-day conference to help further unpack the nine destinations featured in the Aged Care Roadmap (or the Roadmap). The Roadmap, completed in March 2016, was developed by the Aged Care Sector Committee. The Committee was tasked by the former Assistant Minister for Social Services, Senator the Hon Mitch Fifield, to develop the document to advise on future directions for aged care. The Roadmap presents the Aged Care Sector Committee’s views on the short, medium and long-term actions required to transform the current aged care system into a sustainable, consumer-driven and market-based system. The Roadmap is “intended to generate discussion across the aged care sector and government regarding future reforms to aged care”. The conference is designed for community aged care service providers as well as relevant stakeholders from other services and sectors....

This Calendar is accurate at time of release. It contains dates, venues and convenor contact details for community care forums (aged and disability) in Western Sydney and the Nepean, NSW.  If you’re attending a forum for the first time, please check with the meeting convenor for any change in venue, date or time. You can download the calendar here

Updated in May 2016 to ensure consistency with current legislation and policy, these Guidelines outline how the complaints management framework works and the procedures that are followed by the Aged Care Complaints Commissioner when receiving and resolving a complaint.

This guide, developed by the Aged Care Complaints Commissioner, helps organisations to ensure their complaints handling processes are effective and resolution-focussed and that they contribute to continuous improvement within the organisation.

This covers all things NDIS, including NDIA registration, funding variations, FAQs for Service Providers, Service Provider Guide, etc.

For a quick look at the latest from the Department, check here. You can also subscribe to receive email updates.

Since 2015, the Department of Health/Social Services have been using Webinars as a major tool for updating the sector on reforms.

Training resources, portal guides, eLearning modules.